Store Policy
CUSTOMER CARE
At ABC Resources, we are committed to providing the best shopping experience for our customers. We understand that sometimes things don’t go as planned, so we’ve put together this policy to help you easily resolve any issues.
Returns and Exchanges:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with the physical items you’ve ordered (notebooks), we offer a 7-day return policy. Please note that this applies only to products that are unused, in their original condition, and packaging.
Digital Downloads:
As digital products are non-tangible, we are unable to accept returns or exchanges for digital downloads once they have been purchased and downloaded. Please ensure you are happy with your selection before completing your purchase.
How to Request a Return:
If you wish to return a physical item, please contact us by email at agata.abcresources@gmail.com within 7 days of receiving your order. Please include the following information in your email:
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Order number
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Product(s) you wish to return
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Reason for return (optional)
Once we’ve received your request, we will provide further instructions on how to return the item to us.
Return Shipping:
The customer is responsible for the cost of return shipping. We recommend using a tracked service to ensure the return reaches us safely.
Refunds:
Once we’ve received your returned item and confirmed it meets our return criteria, we will process your refund. Please note that refunds can take up to 5-7 working days to appear in your account, depending on your payment method.
Damaged or Faulty Items:
If your item arrives damaged or faulty, please contact us immediately at agata.abcresources@gmail.com with photos of the damage or defect. We will do our best to resolve the issue promptly, either by offering a replacement or a full refund.
Contact Us:
If you have any further questions or concerns, please don’t hesitate to get in touch with us. Our customer service team is here to help!
Thank you for shopping with us, and we look forward to providing you with quality products and service.
PRIVACY & SAFETY
Privacy and Safety Policy At ABC Resources, we prioritise the privacy and safety of our customers. We utilize security features provided by Wix, ensuring that your personal information protected through industry-standard measures. While we strive to safeguard your data, please understand that no method of transmission over the internet is 100% secure. Rest assured, we are committed to doing our best to protect your information and maintain your trust.
WHOLESALE INQUIRIES
Wholesale Inquiry Policy At ABC Resources, we welcome wholesale inquiries for our notebooks and other products. If your company is interested in partnering with us, please reach out via email at agata.abcresources@gmail.com for information. Kindly note that selling our products without the knowledge and consent of ABC Resources is strictly prohibited, as all our projects and products are proprietary to our brand. Thank you for your understanding and interest in collaborating with us.
PAYMENT METHODS
- Credit / Debit Cards